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Privacy Statement

Our Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

The Information We Collect

This notice applies to all information collected or submitted on the StairWarehouse.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:

• Name
• Address
• E-mail address
• Phone number
• Credit/Debit Card Information

Collection and Use of Personal Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use e-mail addresses and phone numbers to communicate with you regarding product orders or requests for information. Such addresses are not used for any other purpose and are not shared with outside parties except to the extent necessary to process orders or requests for information or services.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.

Collection and Use of Non-Personal Information

StairWarehouse.com automatically received and records non-personal information from your browser including IP address, cookie information and the page you requested.

StairWarehouse.com may use this information to customize the advertising and content you see and to fulfill your requests for certain products and services, however StairWarehouse.com does not connect this non-personal information data to any personal information collected from you.

User ID Tracking

StairWarehouse.com uses Google Analytics, Bing Ads and other third party advertising platforms to track and analyze website visits and usage. Google Analytics and other advertising service providers use a unique User ID when a user is authenticated and logged in.

On behalf of StairWarehouse.com, Google Analytics and other advertisers may track users flow, location by country, language, browser and operating system, internet service provider, demographic user data and devices used to access StairWarehouse.com. StairWarehouse.com uses this information to improve services to its users.

StairWarehouse.com does not upload any data that allows Google or others to personally identify an individual (such as name, Social Security Number, email address, or any similar data) or data that permanently identifies a particular device; e.g. IP address.

To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser. For more details on installing and uninstalling the add-on, please see the relevant help resources for your specific browser.

Display Advertising

StairWarehouse.com has implemented Display Advertising and uses Remarketing with Google Analytics to advertise online. It means that third-party vendors, including Google, show our ads on sites across the internet.

StairWarehouse.com along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to our website.

If you want to opt-out of Google Analytics for display adveritising, just customize Google Display Network ads using the Ads Setting or using Google analytics Opt-out Browser Add-on that will instruct Google Analytics JavaScript not to send any information about the website visit to Google Analytics.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How to Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by emailing customerservice@stairwarehouse.com. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

Consent

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide personal information to StairWarehouse.com. If you have provided personal information to StairWarehouse.com and no longer consent to its use or disclosure as outlined above, please notify StairWarehouse.com at customerservice@stairwarehouse.com.

How to Contact Us

Should you have other questions or concerns about these privacy policies, please send us an e-mail at customerservice@stairwarehouse.com.